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Privacy Policy

Effective Date: July 2025
Company: Rossco Crane and Rigging
Website: https://rosscocrane.com
Contact: dispatch@rosscocrane.com | (701) 818-4455

Rossco Crane and Rigging (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information through our website, forms, and communications — including SMS messaging.

1. Information We Collect

We collect personal information that you voluntarily provide when:

  • Filling out contact or service request forms.

  • Signing up to receive SMS or email notifications.

  • Communicating with our team via phone, text, or online channels.

This may include your name, phone number, email address, and company details.

2. How We Use Information

We use your information solely to:

  • Schedule and coordinate crane, rigging, or transport services.

  • Send job updates, delivery confirmations, or safety alerts.

  • Communicate billing or scheduling changes.

We do not sell, rent, or share your information with third parties for marketing purposes.

3. SMS/Text Messaging

By opting in to receive messages from Rossco Crane and Rigging, you consent to receive transactional and operational texts related to our services.

  • You can opt out at any time by replying “STOP.”

  • You can request assistance by replying “HELP.”

  • Message frequency varies depending on project activity.

  • Message and data rates may apply.

4. Data Retention

We retain contact and communication data only as long as necessary for business or legal purposes.

5. Data Protection

Your information is securely stored and protected using industry-standard security measures. Only authorized personnel have access to this data.

6. Cookies & Analytics

Our website may use cookies or analytics tools to understand site performance and improve user experience. These do not collect personal contact information unless you voluntarily provide it.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at dispatch@rosscocrane.com

8. Policy Updates

We may update this policy periodically. Updates will be posted on this page with a new effective date.